About Us - Spice Mart

How did we begin?

Spice Mart began as an idea to enable customers’ easy access to the high quality herbs and spices to make their culinary experiences unique and exceptional. The company believes in supplying wholesome and natural food products that have been responsibly sourced and are also free of pesticides or chemical additives.

Organic is the only way forward and therefore our list of products includes certified organic whole foods. Our sources are diverse yet ethical, with no compromise in the authenticity or flavour of the foods.

Who are we?

Based in Leicester, Spice Mart delivers top quality natural and organic wholefoods, and other foods that help promote healthier living. We supply to both homes and commercial establishments across the UK and Ireland as well as Europe. Our products are created using only the finest quality, fresh ingredients that are natural, safe and organic. Our organic produce is certified by Soil Association, giving you reliability and peace of mind. When you are on the lookout for distinct, flavourful, natural food products, you are at the right place!!

Spice Mart started 5 years ago and now has a list of dedicated clients who include cafés and gourmet specialists, wellness food shops, vendors, food bloggers and also the humble homemakers. Our products are diverse and cover the entire gamut of the food and flavours industry and include everything from the hot chilli to the humble salt! Our range is energizing with some fascinating finds that are both tasteful and unique to the palate.

The team works closely with all its suppliers and partners so they are in touch with the pulse of the customer and this helps them improve the products further. The company is dedicated to the “Green” pledge and sustainable farming, packaging and supply practices, thereby reducing the negative impact on the environment. This also keeps the original ingredients intact and potent.

Our Vision

Spice Mart is a company that began with the aim to make whole, natural and organic food easily accessible to everyone, including those on a tight budget. With our souls in the right place, we wish to rapidly expand and become one of the most reliable and sort-after quality food suppliers worldwide. So, when you are looking for that organic Himalyalan salt you can’t find elsewhere, call us!!

Simplicity Online

Most people love to buy but hate to browse through complex WebPages and difficult to maneuver sites. If your idea of using a mouse to click through product lists equals a workout, then take heart. We keep boredom out of our website by keeping things simple. Everything is just a few clicks away. And to top it all, our prices will make you jump with joy!!

Delivery Service

We are committed to ensure quick and speedy delivery of products, as part of our customer satisfaction promise and therefore use the services of only reliable and trustworthy courier services such as Royal Mail, Parcelforce, and DPD. You can track your order using a tracking number for each delivery, and you can also get the status of your shipment from the website of the carrier. We deliver free all across the UK Mainland within 3-5 days. If you need next date delivery then such a service is possible upon customer request and is chargeable. We try to keep our delivery schedules, however, these dates are approximate, and sometimes you may face delays or early arrivals.

Returns & Refunds

Products can be returned within 28 working days. We will process the refund as soon as possible and, in any case, within 28 days of the day you have given notice of your cancellation. The products must be returned in the original unopened pouch. For hygiene reasons, these products being grocery items cannot be accepted for return if the original packet is open.

For refunds, we will refund the cost of the grocery item in full including delivery but cost of returning the items must be borne by the customer. For orders cancelled after the items has been dispatched from our distribution centre, then we will issue a refund of the Products, minus costs incurred by us in recovering the items back to our distribution centre.

Our Organic Certification

Our Food Hygiene Rating

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