• Free UK delivery on orders over £20
  • 30-day return guarantee
  • Speak to an expert — 0116 262 4929
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  • Reviews ★★★★★ reviews on ★ Trustpilot
  • 30-Day Return Guarantee 30-Day Return Guarantee
  • Free Delivery on Orders Over £20 Free Delivery on Orders Over £20
  • Speak to an Expert Speak to an Expert
  • Call US 0116 262 4929

Terms & Conditions

Introduction

These Terms & Conditions govern your use of this website and any orders placed with Spice Mart (Company No. 12397320, VAT Registration Number 340387509), registered at 7 Constitution Hill, Unit 19, Matrix House, Leicester, LE1 1PL, United Kingdom. By using this site or placing an order, you agree to these terms.

Products

We make every effort to display product descriptions, weights, and images as accurately as possible. Colours and packaging may vary slightly from images shown due to display settings or supplier changes. All products are subject to availability.

Pricing and payment

All prices are shown in GBP (£) and include VAT where applicable. We reserve the right to change prices at any time, but changes will not affect orders already confirmed. Payment is taken at the time of order.

Delivery

We offer free UK delivery on orders over £20, using trusted couriers including Royal Mail, Parcelforce, and DPD. Standard delivery within UK Mainland typically takes 3–5 working days; next-day delivery is available on request for an additional charge. Delivery estimates are approximate and not guaranteed.

Returns and refunds

You may return most products within 30 days of receipt. Grocery items must be returned unopened, in their original packaging, for hygiene reasons. Once we receive and inspect your return, we will process a refund, including the original delivery cost, within a reasonable time. Return postage costs are the customer's responsibility, unless the item is faulty or was sent in error.

If you cancel an order after it has been dispatched, we may deduct our reasonable costs of recovering the item from any refund due.

Cancellations

You have the right to cancel your order within 14 days of receiving it, in line with the Consumer Contracts Regulations, except where goods are perishable, sealed for hygiene reasons and unsealed after delivery, or made to your specification.

Your account

You are responsible for keeping your account login details secure and for all activity carried out through your account. Please notify us immediately if you suspect unauthorised use.

Intellectual property

All content on this website – including text, images, logos, and design – is owned by or licensed to Spice Mart and may not be reproduced without our permission.

Limitation of liability

We are not liable for any indirect or consequential loss arising from your use of this website or our products, except where such liability cannot be excluded by law (for example, death or personal injury caused by our negligence).

Governing law

These Terms & Conditions are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact us

Spice Mart
7 Constitution Hill, Unit 19, Matrix House
Leicester, LE1 1PL
Email: support@buyspiceonline.co.uk
Phone: (+44) 116 262 4929

Changes to these terms

We may update these Terms & Conditions from time to time. The version in effect at the time you place an order will apply to that order.