These Terms & Conditions govern your use of this website and any orders placed with Spice Mart (Company No. 12397320, VAT Registration Number 340387509), registered at 7 Constitution Hill, Unit 19, Matrix House, Leicester, LE1 1PL, United Kingdom. By using this site or placing an order, you agree to these terms.
We make every effort to display product descriptions, weights, and images as accurately as possible. Colours and packaging may vary slightly from images shown due to display settings or supplier changes. All products are subject to availability.
All prices are shown in GBP (£) and include VAT where applicable. We reserve the right to change prices at any time, but changes will not affect orders already confirmed. Payment is taken at the time of order.
We offer free UK delivery on orders over £20, using trusted couriers including Royal Mail, Parcelforce, and DPD. Standard delivery within UK Mainland typically takes 3–5 working days; next-day delivery is available on request for an additional charge. Delivery estimates are approximate and not guaranteed.
You may return most products within 30 days of receipt. Grocery items must be returned unopened, in their original packaging, for hygiene reasons. Once we receive and inspect your return, we will process a refund, including the original delivery cost, within a reasonable time. Return postage costs are the customer's responsibility, unless the item is faulty or was sent in error.
If you cancel an order after it has been dispatched, we may deduct our reasonable costs of recovering the item from any refund due.
You have the right to cancel your order within 14 days of receiving it, in line with the Consumer Contracts Regulations, except where goods are perishable, sealed for hygiene reasons and unsealed after delivery, or made to your specification.
You are responsible for keeping your account login details secure and for all activity carried out through your account. Please notify us immediately if you suspect unauthorised use.
All content on this website – including text, images, logos, and design – is owned by or licensed to Spice Mart and may not be reproduced without our permission.
We are not liable for any indirect or consequential loss arising from your use of this website or our products, except where such liability cannot be excluded by law (for example, death or personal injury caused by our negligence).
These Terms & Conditions are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Spice Mart
7 Constitution Hill, Unit 19, Matrix House
Leicester, LE1 1PL
Email: support@buyspiceonline.co.uk
Phone: (+44) 116 262 4929
We may update these Terms & Conditions from time to time. The version in effect at the time you place an order will apply to that order.